Privacy Policy

Effective Date: January 1, 2025

Welcome to PumpSwap ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at https://pumpswap.top/ and use our decentralized cryptocurrency exchange services.

By accessing or using PumpSwap, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Contact Information: When you contact us through our contact form or email, we collect your name, email address, phone number, and message content
• Wallet Address: When you connect your cryptocurrency wallet to use our services, we may collect your wallet address
• Communication Data: Any information you provide when communicating with our support team

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring URLs
• Transaction Data: Details of swaps and interactions with our smart contracts (publicly available on the blockchain)
• Cookies and Tracking Technologies: Data collected through cookies, pixels, and similar technologies

1.3 Blockchain Data

As a decentralized exchange, transaction data is recorded on public blockchains. This includes wallet addresses, transaction amounts, timestamps, and smart contract interactions. This information is permanently stored on the blockchain and is publicly accessible.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To facilitate cryptocurrency swaps and provide our core exchange services
• Platform Improvement: To analyze usage patterns, improve user experience, and develop new features
• Customer Support: To respond to inquiries, troubleshoot issues, and provide technical assistance
• Security: To detect, prevent, and address fraud, security breaches, and technical issues
• Communications: To send service updates, security alerts, and respond to your requests
• Analytics: To understand how users interact with our platform and optimize performance
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: With your consent, to send promotional materials and updates about our services

3. Cookies and Tracking Technologies

3.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Track visitors across websites for advertising purposes

3.2 Third-Party Services

We use the following third-party services that may collect information:

• Google Tag Manager: For managing marketing and analytics tags
• Facebook Pixel: For tracking conversions and optimizing advertisements
• Analytics Platforms: To measure website traffic and user behavior

3.3 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who assist us in:

• Website hosting and maintenance
• Analytics and performance monitoring
• Customer support services
• Security and fraud prevention

4.2 Legal Requirements

We may disclose information if required to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms & Conditions
• Protect our rights, property, or safety
• Prevent fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 Blockchain Transparency

Transaction data recorded on public blockchains is permanently accessible to anyone and cannot be deleted or modified.

5. Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of personal information on protected servers
• Regular security audits of our smart contracts
• Access controls limiting who can view your information
• Multi-signature wallet protection for protocol assets
• Continuous monitoring for security threats

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud

Blockchain transaction data is permanently stored on the blockchain and cannot be deleted by us.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access and update your personal information. Contact us to request access or corrections.

7.2 Data Deletion

You may request deletion of your personal information, subject to legal and contractual obligations. Note that blockchain data cannot be deleted.

7.3 Marketing Communications

You can opt out of marketing communications by clicking "unsubscribe" in our emails or contacting us directly.

7.4 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or your browser settings.

7.5 Do Not Track

Our website does not currently respond to "Do Not Track" browser signals.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy.

9. Children's Privacy

PumpSwap is not intended for users under the age of 18. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Effective Date" at the top of this policy
• Sending email notifications for significant changes (where applicable)

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Information

13. Additional Information for EU Users

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Access: Obtain confirmation of whether we process your data and access to such data
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Limit how we use your data in certain situations
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent for data processing at any time
• Right to Lodge a Complaint: File a complaint with your local data protection authority

14. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, please contact us using the information provided above.

15. Consent

By using PumpSwap, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Last Updated: January 1, 2025